General terms

Terms & Conditions

Last updated on Jan 2nd 2026

For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean THEHEARTSHOPSTORES, whose registered/operational E commerce store-  " Stores.theheartshopindia.com " , Ahmedabad (Gujarat) . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

• Although we try to keep our content standard , except daily inventory updates on the website. The content of the pages of this website is subject to change by us. 

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on our website and/or product pages is entirely at your own wisdom, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements , although we have provided a fair refund & cancellation policy as we believe our customers satisfaction is the top most priority to sustain a good national business & our commercial growth .

• Our website contains digital content which is created / owned by / licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

• Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

• You may not create an unauthorized  link to our website from any illegal  website or document

• Although our website - "stores.theheartshopindia.com" can be shared / followed /liked on social media platforms without any consent needed.

• Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .

• We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

• Social media icons like Facebook / Instagram etc. are properties of their respective owners & we only use them to direct on  our respective pages for our marketing purpose only .

• Our customer satisfaction is our prime responsibility & we sustain our policies in accordance to meet their expectations.